Shipping
Information:
Kosher Care Packages is happy to ship your order Monday-Thursday. The shipping charges are determined by the dollar value of each package and are calculated using UPS ground shipping rates. The entire package consists of the items ordered, ice packs where
necessary, other packing materials and the box. There is a nominal charge for ice packs, please reuse them.
While Kosher Care Packages offers a variety of shipping options, all perishable items must be shipped priority overnight scheduled to arrive the following day by 10:30 AM in major cities and 4:30 PM in other locations. Please be aware that we can only ship to destinations that meet one of these criteria. UPS overnight priority rates will apply.
It is advisable for someone to be at the destination to receive package. All perishable shipments will be left without a signature to avoid the package being returned to the warehouse. If you require a signature, please inform us, and please be present when your package arrives.
Holiday
Shipping
In order to guarantee
holiday delivery, your
order must be placed at
least one week prior to
the holiday. After that,
orders are shipped on first
come, first served basis.
We are closed from 12 Noon
on the day before each
holiday until its conclusion.
Passover
We
are closed during Passover.
We accept orders for shipment
up until one week prior
to the start of the holiday.
After that time, we can
only ship out orders that
have already been placed.
Please be very careful
typing the delivery address. Be
sure to include any apartment
number, suite number or
office number where applicable. Packages
being shipped to a hotel
will be shipped to your
name, with the instructions
to hold for your arrival. If
you have a contact name
at the hotel, please inform
us. Additionally,
please be sure that the
address is complete. An
incomplete or incorrect
address will result in
delaying the package’s
arrival and possible additional
charges imposed by the
shipping company.
Delivery to PO Boxes is
not available.
Kosher Care Packages cannot
be held responsible or liable
for incorrect or incomplete
addresses, delays in receiving
the package due to inclement
weather, mechanical breakdown
or packages left unattended. Kosher
Care Packages tracks shipments
and will notify the recipient
of the delivery date and
tracking number if an e-mail
address is provided. We
do everything we can to ensure
that your package arrives
on time and in good condition. If
a problem should occur, we
will work to resolve it immediately. |